New · Meet Miles

Meet Miles.
Your newest teammate.

Miles lives inside the Convergence Data platform, helping your team ask better questions, discover best practices, and work more confidently with product information.

Meet Miles Watch Demo
Built into the platform
Enterprise-ready
Security first
No customer data access by default

Answered from general best practice, not this specific record.

No access without your input
Security

Built with security first.

Miles was intentionally released in phases. Miles does not access your organization's product data unless you explicitly provide it in your prompt, giving organizations a way to begin using AI confidently while maintaining complete control over their information.
Today
  • Platform assistance
  • Best practices
  • Product data concepts
  • Workflow recommendations
  • Documentation assistance
  • Platform assistance
Future
  • Context-aware assistance
  • Deeper platform understanding
  • More personalized recommendations
  • Expanded AI capabilities
Our Approach

Why we built Miles this way.

Every company is rushing to release AI. We chose a different approach.

We believe enterprise AI should earn trust before earning access to customer data. This phased rollout allows teams to become comfortable working with AI while maintaining the security standards enterprise organizations expect.

Step 1

Today

AI guidance available across the platform for every user.

Step 2

Customer feedback

Continuous listening loops shape how Miles evolves.

Step 3

Future releases

New capabilities rolled out as controls and trust mature.

Step 4

Context-aware assistance

Deeper platform understanding, always on your terms.

Try it

Ask Miles.

Hover a prompt to see how Miles responds.

How do I create a category?
What attributes should a motor have?
How do I import product data?
Explain category inheritance.
Miles
Responding
You asked
How do I create a category?
To create a category in Convergence PIM, you'll use the Smart Class module's classification manager. Here's a concise step-by-step process.
Enterprise trust

Designed for the manufacturers we serve.

Miles is built with the same standards enterprise teams rely on across the Convergence Data platform.

Enterprise-ready

Designed for manufacturers with the scale, controls, and reliability large teams expect.

Security-first design

Miles operates inside the same security envelope as the Convergence Data platform.

Built into the platform

No separate tool to learn. Miles is always one click away, in every workspace.

No customer data access by default

Your catalog stays fully under your control. Trust is earned in phases, not assumed.

Live preview

Start a conversation with Miles.

A quick preview of what asking Miles actually feels like inside the Convergence Data platform.

Miles
Online · AI assistant
Secure session
How do I create a taxonomy for HVAC products?
You
A good HVAC taxonomy groups products the way customers search and the way your team manages data. I usually recommend starting with a top level like Equipment, Components, and Accessories, then splitting Equipment into Air Handlers, Furnaces, Heat Pumps, and Rooftop Units. Want me to sketch the full structure?
Yes, and what attributes should I use for motors?
You
For HVAC motors, the essentials are horsepower, voltage, phase, RPM, frame size, enclosure type, service factor, efficiency class, and mounting. I can drop these into a starter attribute template you can adapt.
Miles is thinking…
Ask Miles anything about product data…
How do I import products? Explain category inheritance. Best practices for SKUs?
Now Available

Meet your newest teammate.

Start asking better questions, discover best practices, and get more from the Convergence Data platform with Miles.

Meet Miles Request a Demo